A step-by-step guide to renting

A simple guide detailing each step of renting a property with Rent Star

Step 1.  Visit rentstar.com.au

Well done you have already completed the first step.  From the Rent Star website you can view available and upcoming properties. Rental properties are typically leased quickly so ensure you don’t miss out on your ideal property and call us on 07 3162 8951 or send us your property requirements here.

Step 2. Find the right property

Once we have a clear understanding of your requirements you will receive a selection of properties that match your criteria. We can also keep you updated via email alerts showing our latest properties as they become available.

Step 3. View properties online

We understand that you are busy and finding a rental property can be time consuming. That is why we have high quality photos and property descriptions of every property we manage. This allows a detailed insight into each property enabling you to narrow your inspection list and save time.

Step 4. Arrange an inspection

Our expert leasing agents are here to help.

We regularly hold open homes for our properties but in most cases we can arrange private viewings at times that are convenient to you.  This enables you to view the property in a relaxed manner with the convenience of the leasing agent on hand to answer any questions you may have.

Step 5. Making an application

Once you have found a suitable property you will be required to complete an application form. You can download the application form here. To help process your application faster we recommend completing the entire application form for each applicant and providing all the required documents. Applications can be submitted online, emailed/faxed to our office or you can contact your leasing agent to submit the documents in person. We have a guide to applying for a property for your convenience.

Step 6. Application approved

If your application is approved we will organise the following.

  • Arrange all lease documents and provide them for your viewing
  • Collect your initial payment (bond & first 2 weeks rental payment)
  • Lodge your bond payment with the RTA
  • Arrange a time to sign lease documents

Step 7.  Completion – ready to move in

Upon completion you will be provided with sets of keys and accompanying copies of your lease documents. You will be given your online login in details so that you can check your tenancy details online 24/7 as well as your dedicated property managers contact details.


Congratulations you are ready to move in!

Tenant Resources

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Or call 07 3367 1245